FAQs

Employable Me is our free online job seeker platform designed to help APM job seekers at every stage of their employment journey.

Click here to learn about what Employable Me can do for you

You don't need to sign up for Employable Me - if you are eligible for Employable Me, you will automatically have an account created for you. To use your account, you simply need to activate it.

If you are not registered with APM but would like to join Employable Me, please fill out the enquiry form or contact our friendly customer service team to discuss this – we’d love to hear from you!

Click to fill out enquiry form

Sorry, only APM clients can access Employable Me.

If you would like to join APM to get access to Employable Me, please fill out the enquiry form or contact our friendly customer service team to discuss this - we'd love to hear from you!

Click to fill out enquiry form

Yes, you still need to attend your appointments, visit APM sites, and fulfil your mutual obligation requirements as needed if you have an Employable Me account.

Employable Me can be used on desktop and mobile devices. Examples of such devices include computers, laptops, and smartphones.

Click here to sign in to your account.

After entering your email and password when signing in, you will need to verify your identity using your personal mobile device.

Note that you will need to activate your account before you can sign in for the first time.

You can activate your Employable Me account by entering your email address on the ‘Help for job seekers’ page and pressing ‘Submit’. This will send an activation email to you. Simply click the pink activation button in this email to activate your account.

After you activate your account, you will be prompted to verify your identity and set your password.

Click here to go to the 'Help for job seekers' page

If you can’t remember your password, you can go to the ‘Sign in’ page and click ‘Forgot your password?’ to reset your password.

You will be asked to verify your identity using your email address and either your mobile phone number or the Microsoft Authenticator app, and then you will be able to set a new password.

It’s a good idea to use a combination of letters, numbers, and symbols in your password, and you are welcome to use a password you’ve previously used if you want to.

If you can’t find the email in your inbox or junk/spam folder after 15 minutes, it’s possible the email address you entered is not linked to your account.

Please contact our friendly customer service team on 1800 276 007 or email jobs.employableme@apm.net.au for help with this.

If you have recently changed your email address and no longer use the one currently associated with your Employable Me account, please call 1800 276 007 or email jobs.employableme@apm.net.au for help with this.

MFA is a security practice that creates extra layers of security for your account by requiring more than one method of authentication to verify your identity. MFA is strongly recommended as it improves your online security and reduces the risk of your account being hacked or subjected to cyber-attacks.

Employable Me’s version of MFA requires you to both know your password and have access to your personal mobile device to sign in to your account.

You can either use your mobile number or the Microsoft Authenticator app to verify your identity, although we recommend using your mobile phone number for ease of use.

MFA is automatically required as part of your sign in process.

The first time you use MFA as part of your sign in process, you will be asked to enter your phone number if you choose to verify your identity using your mobile phone. This is the phone number that verification codes will be sent to when you sign in to your account.

If you ever need to change the phone number that is contacted as part of your sign in process, please contact our customer service team on 1800 276 007 or email them at jobs.employableme@apm.net.au to have your phone number changed.

If you’re having problems with signing in and these FAQs can't help you, you can contact our customer service team by calling 1800 276 007 or emailing jobs.employableme@apm.net.au